Never miss a critical alert again
Smart escalation policies, on-call rotation management, and multi-channel alerting. Reduce your mean time to response and keep your incident response platform running like clockwork.
Current on-call from "Platform Team" schedule
Same on-call engineer with voice alert
Notify engineering manager + team Slack
checkout-api · HTTP 503
checkout-api.acme.com returning 503 from fr-1, us-east-1 regions
Page the right human. Once. Never twice — escalation falls forward until somebody acknowledges.
Route alerts to the right person, every time
Build multi-step escalation policies that ensure no critical alert goes unacknowledged. Define who gets notified first, how long to wait, and who to escalate to if the incident remains unresolved. Your on-call management software should work as hard as your team does.
- Multi-step escalation with configurable wait times between each level
- Automatic escalation when alerts are not acknowledged within your SLA
- Per-severity escalation policies for critical, warning, and info alerts
- Time-based routing: different policies for business hours vs. off-hours
- Unlimited escalation steps with any combination of notification channels
On-call rotations that respect your team
Create fair, predictable on-call rotation schedules that distribute the load evenly across your team. Support for weekly, daily, and custom rotation patterns with override shifts for vacations and holidays. Your on-call management software should make scheduling effortless, not stressful.
- Weekly, bi-weekly, and custom rotation intervals
- Override shifts for vacations, holidays, and planned absences
- Automatic handoff notifications when rotations change
- Google Calendar and Outlook calendar integration
- Fair rotation algorithms that balance on-call load across the team
Reach your team on every channel that matters
Different situations call for different alert management approaches. A warning might go to Slack, but a critical production outage needs an SMS and a phone call. Configure notification preferences per team member, per severity level, and per time of day. Our incident response platform delivers alerts with 99.99% reliability.
Rich HTML alerts with full context
SMS
Reply ACK/RES to manage incidents
Phone Call
Automated voice alerts for critical issues
Slack & MS Teams
Interactive messages with action buttons
Push Notifications
Mobile app alerts for iOS and Android
[CRITICAL] api.example.com is DOWN
HTTP 503 detected from US East, EU West at 14:32 UTC. Escalation policy "Production Critical" activated.
[Mihari] CRITICAL: api.example.com DOWN. HTTP 503 from 2 regions. Reply ACK to acknowledge. Reply RES to resolve.
Critical Alert - api.example.com
Service is returning HTTP 503 from multiple regions
Calling Sarah K. (+1 ***-***-4829)
Automated voice alert with incident details
Track every incident from detection to resolution
A complete incident response platform with timelines, team collaboration, acknowledgments, and structured postmortems. Reduce your MTTR and learn from every outage.
Connects with your existing tools
Integrate Mihari with the communication and incident management tools your team already uses. Send alerts wherever your team works.
Slack
Interactive alerts
MS Teams
Channel notifications
PagerDuty
Bi-directional sync
OpsGenie
Alert forwarding
Rich HTML alerts
SMS
Global delivery
Webhooks
Custom payloads
Phone
Voice alerts
Faster incident response, better outcomes
Teams using Mihari's on-call management software resolve incidents faster and maintain better uptime for their customers.
60%
Faster MTTR on average
24/7
On-call coverage
99.99%
Alert delivery rate
5
Notification channels
Streamline your incident response today
Set up escalation policies, on-call rotations, and multi-channel alerting in minutes. Free for small teams.